Terms & Conditions
THESE TERMS AND CONDITIONS WERE LAST UPDATED ON 19 NOVEMBER 2018.
Welcome to the Small Group Touring Company’s website, www.smallgrouptouringco.com, (the “Website”). We encourage you to read the following terms and conditions (“T&Cs”) related to your use of this Website, and the purchase of products and services through the Website. The following is necessarily legalistic and contains important information regarding your booking, tour, use of this Website and other important details regarding your or your client’s planned tour.
Terms and Conditions
The following T&Cs constitute a legal agreement (“Agreement”) between you and Small Group Touring Company, a Missouri limited liability company (the “Company”). Everything we offer on the Website is referred to in these T&Cs collectively as the “Services.”
PLEASE READ THE FOLLOWING INFORMATION CAREFULLY.
This Website and the Services offered are provided subject to your agreement to and compliance with the T&Cs set forth below. Your continued use of this Website, booking and/or subsequent payment will indicate that you agree, acknowledge and understand your rights and obligations under this Agreement and agree to be bound by and comply with the T&Cs set forth below. If you are making a booking on behalf of another person or entity, you acknowledge that you have obtained their authority to make the booking on their behalf and to legally bind them to the T&Cs set out herein. If you do not agree to be bound by and comply with these T&Cs, please promptly exit this Website without purchasing any Services.
In addition to terms defined elsewhere in this Agreement, Capitalized terms used herein shall have the meanings ascribed to such terms in Appendix A to this Agreement.
2. FINANCIAL OBLIGATIONS AND RELATED POLICIES.
You are responsible for the total price of all bookings and making on time payments for those bookings as described in this Agreement. We reserve the right to cancel your booking if either the deposit or the final payment is not paid by the relevant due date. In the event of cancellation, the cancellation conditions set forth herein shall apply.
a. Basis of Pricing. Unless otherwise indicated or requested, all prices are quoted in US Dollars (“USD”) and must be paid in USD. Prices are land only, per person based on twin share/double occupancy. Names must be provided exactly as they appear in your passport. We are not liable for any costs incurred if you are denied aircraft boarding due to incorrect documentation.
b. Deposit. A non-refundable deposit of $500 per person is required to secure your tour. This deposit must be received within 3 days from the date of confirmation. Other deposits may be required depending on extra arrangements you book with us.
c. Late Booking Deposits. Higher deposit payments are required for late bookings. Full payment is also required immediately upon confirmation of the booking for all bookings made less than 90 days prior to departure from your home port (“Departure Date”). Please contact a consultant prior to making a late booking to determine the payment schedule prior to making your booking.
d. Final payment. Final payment for a tour is due 90 days prior to the Departure Date. If you make a booking within the 90 days of the Departure Date, full payment is required immediately upon confirmation of the booking.
e. Airline Schedule and Cost Changes. We are not responsible for any schedule changes imposed by airlines. While we will do our best to join you to your booked tour and accommodation, we are not responsible for any additional costs, and will not provide a refund for any Services provided by us or services provided by our Service Providers that are missed as a result of an airline-imposed schedule change.
f. Single Room Surcharge & Availability. If, by choice or circumstance, a single room is requested or required, then a single room surcharge will apply. While all endeavors will be made to provide you with a single room, if for whatever reason a single room is not available, then you will be provided with a refund for the applicable dates.
g. Purchasing Complete Package. The arrangement of your tour constitutes a complete package and as such, an itemization of costs will not be rendered nor will partial refunds be made on unused or partially utilized sections of the Itinerary, or where passengers amend, cancel, or otherwise vary arrangements after the Departure Date. We do not authorize any Service Provider to promise refunds on our behalf.
h. Fluid Pricing. We operate based on fluid pricing. This is the practice within the travel industry where prices can change due to a range of factors including, but not limited to, changing airfares, market conditions and spot specials. We therefore reserve the right to change prices without notice up until full payment is received, subject to our ability to re-cost the tour. This can mean that different passengers on the same tour pay different prices for the same tour. We will not enter into any correspondence regarding any such variation in pricing. Our current pricing can be found on the Website.
i. Changes in Price and Minimum Numbers. Until full payment is made, all tours are subject to availability and prices are subject to change without notice. We reserve the right to change the tour components, Departure Date, or any other aspect of the tour in our sole and absolute discretion.
All tours are based on a minimum number of participants; however, if this number is not reached we reserve the right to cancel or re-cost the tour as appropriate. If we re-cost and you decide not to proceed, or if we cancel the tour, your deposit is refundable in full. In all other circumstances, your deposit is non-refundable.
j. Errors in payment calculations. If you are charged the incorrect amount due to human or computer error, we reserve the right to reinvoice you for the correct amount.
k. Amendment or Change Fees. A fee of $250 or more per person, per change, plus any further cost we incur, will be charged for any revision or alteration made to a reservation after the booking is confirmed. Costs and charges may increase the closer to the Departure Date that changes are made, so you should contact us as soon as you are aware of the need to change your Itinerary. Amendments will be made at our discretion and may not always be possible.
l. Tipping and Gratuities. We have included tipping for drivers, porters, waiters and local specialist guides in the price of your tour. Tipping for your Small Group tour leader has not been included and is at your own discretion. Similarly, tipping and gratuities to other persons that you may engage services with is at your own discretion.
m. Items Excluded. The cost of this travel vacation does not include, but is not limited to, air transport and associated taxes; passport and visa expenses; all items of a personal nature (including, but not limited to, hotel room incidentals; laundry; alcohol; food and beverages not listed in the Itinerary) and insurance. You must also pay all required taxes, including United States departure tax and ticket levies, which are payable in relation to the tour. (All of the items in this section referred to herein as “Excluded Costs”.
n. Cancellation. Cancellation of booking(s) must be provided to us in writing, including by email, at email@example.com and is subject to the following cancellation fees and policies:
Cancellations 90 days or more before tour departure ................................................................................... loss of deposit
Cancellations less than 90 daysbefore tour departure................................................................................... 100% of the total tour costs
Applicable refunds are processed back to passengers via the credit card originally used or by direct deposit/check
Special Cancellation. Special cancellation charges, which may be higher than those listed above, but in no event shall they exceed the amount paid for the tour, apply to cruising, rail tours, specialty accommodation and special event tours. These additional charges are set by our suppliers and vary per supplier. Please check with your consultant at the time of booking.
We reserve the right to cancel or withdraw bookings made for or on your behalf at any time and in our sole and absolute discretion. No liability for amounts including, but not limited to, those you have already incurred for excluded costs, with respect to the cancellation or withdrawal, shall fall on us. We will endeavor to return to you all amounts paid to us for the booking, less any portion of your payments that have already been paid for utilized land or transport content.
o. Refunds. Any refund request that has been properly submitted, including containing all supporting material that may be reasonably required or requested, will be processed within 30-days of its approval by the Company.
3. SERVICES & AGREEMENTS
The Services described herein or purchased through the Website are governed by the T&Cs.
These T&Cs include:
- Other documents referred to herein and documents referred to in those documents.
- Additional T&Cs related to your specific Services, special offers and third parties who provide a service in connection with your tour.
These T&Cs do not include:
- Your Itinerary
- Prior agreements or understandings, whether in writing, oral or otherwise, between the Parties.
4. YOUR OBLIGATIONS.
In addition to the other T&Cs contained herein, by booking your tour you agree to comply with the following obligations and policies, which include, but are not limited to:
- Follow the directions of the tour guides at all times to ensure your safety.
- Ensure that your passport is valid and does not expire within 6 months from after the last travel date.
- Obtain comprehensive travel insurance.
- Obtain visas, travel permits, health certificates and other documentation required for the tour.
- Behave in a manner that is acceptable and not offensive to other passengers and crew.
- Comply with the reasonable instructions while on tour.
- Not interfere with fellow passengers’ enjoyment of the tour.
- Be respectful to fellow passengers, crew and locals.
- Not engage in illegal or undesirable behavior that is dangerous to yourself and others.
- Consult your doctor or travel medical specialists in your home state before travel regarding any inoculations, medications and other health precautions that should be taken in relation to travel within the regions comprising your tour.
- Abide by the laws regardless of what country you are in.
Failure to comply with these obligations and policies, and the other T&Cs in this Agreement, can result in your removal from the tour. If you are removed from a tour you must, at your own cost and expense, make other arrangements to return home. We will not accept any liability for any loss, cost or damage you may suffer or incur.
5. MISSED OR DELAYED FLIGHTS.
We are not responsible for any missed or delayed flights. Should you experience a problem with your flight, please work directly with the airline to be rebooked and contact us as soon as possible with your new arrival time. We are not responsible for any additional costs or Services missed as a result of missed or delayed flights.
6. FINAL DOCUMENTATION.
Provided your final payment has been received, you will receive travel documents related to the tour approximately 21 days prior to the Departure Date. If you are departing from your home port prior to this time, please advise of that fact when you make your final payment so we can make other arrangements to get this information to you.
7. AIRCRAFT CABIN DISINFECTION.
Some countries require aircraft cabin disinfection treatments to be sprayed throughout the aircraft cabin prior to landing while passengers are onboard. For up to date information and a list of countries requiring such treatment visit www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.
8. TRAVEL & ACCOMMODATION.
The Company is not a Service Provider, carrier or hotelier nor do we own aircraft, hotels or coaches. The flights, coach journeys, and other travel and hotel accommodation comprised in your vacation are provided by reputable Service Providers on their own conditions. It is important to note therefore that all bookings are subject to the terms and conditions and limitations imposed by the individual Service Provider who provides services in relation to your tour. Some of these terms and conditions may permit the Service Provider to cancel, delay, divert or substitute services at their discretion, and may limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage. It is your responsibility to be aware of and comply with the terms and conditions of each Service Provider.
Hotels listed on the Website are used on many departures and are indicative of the standard of accommodation used by us. Rooms are standard with private facilities. Special requests such as bed types; smoking preferences and connecting rooms are subject to availability. Hotel rooms in Europe are typically smaller and less standardized than hotel rooms in the United States and do not always offer air conditioning.
We reserve the right to substitute hotels to one of a similar standard at our discretion and there will be no refunds for any difference in cost for those accommodations.
It is acknowledged that the stated tour program may be interrupted or reorganized as deemed fit by the Service Provider due to unspecified local events, religious or public holidays or attraction closures.
Although we take care to make sure your baggage is handled carefully, we are not responsible and do not assume any liability for any loss or damage to baggage due to breakage, theft or wear and tear through hotel and group carrier handling. It is recommended that you take out adequate travel insurance cover to protect yourself against these eventualities. Any issues with baggage should be reported immediately at the time of the event. Every airline has its own baggage allowance policy and some airlines may impose additional charges for checked and oversize baggage. You are responsible for any additional charges related to your baggage.
Baggage allowance may be restricted within a country by regional carriers or air charter companies. Please refer to your final documents for any baggage restrictions.
10. OTHER CONDITIONS, POLICIES & GENERAL TOUR INFORMATION.
a. TRAVEL DOCUMENTS. It is your responsibility to ensure that all passports, visas, travel permits, health certificates and other documentation required for the tour are obtained and are in order. We are not responsible for any additional costs incurred because of problems with your documentation.
b. WHEN YOU GET THERE. The documentation you will be provided includes the name(s) and telephone number(s) of our local representatives that can help provide assistance with difficulties or changes.
The tour begins at your arrival to the first accommodation and ends at your departure from the last accommodation.
If you need to alter your arrangements once overseas or to add services to your booking you may do so through your local representative. Any additional costs incurred must be paid directly to the Service Provider and may not be charged back to us.
We do not accept responsibility for any subsequent complaint with arrangements booked directly with Service Providers abroad.
Cancellation of confirmed services must be notified through us even if you have advised the local representative. We do not authorize local representatives and employees of any overseas supplier to promise refunds to clients.
c. TRANSFERS. Return airport transfers are included in the cost of the tour for passengers arriving the day of departure of the tour and at completion of the tour. All flight details must be advised prior to final payment for transfers to be arranged. The mode of transport will vary with the transfers dependent on the location and the number of clients traveling on the given transfer time and date. If you miss your transfer and decide to make your way to the departure hotel no refund will be given for the transfer not undertaken.
d. SEAT ROTATION. We rotate the seating on coaches in order to show no favorability to any one person/group with no exceptions.
e. SIGHTSEEING. Arriving late to daily sightseeing excursions may also be considered as a ‘no show’ and no refunds will be given in this instance for missed portions of the tour. For some activities, you may be asked to sign a participation agreement form.
f. MEALS. Meals are as specified in the Itinerary. Smoking and the use of mobile phones are discouraged during meal times.
g. FREE TIME. It is acknowledged that we have no responsibility or liability whatsoever when you are absent from supervised or non-supervised activities, including but not limited to, any pre or post arrangements and any free time throughout the tour.
i. PHOTOS & MAPS. All maps are correct at the time of publishing and may not reflect the actual tour routing if the tour should change. Photos shown are indicative of the region only and the conditions you see it in may differ from those depicted in the photos.
j. PHOTOS & MARKETING. You consent to us using images of you taken during the tour for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes.
k. TRAVEL SAFETY. For the latest government advice on travel safety and security please visit and register your vacation on www.travel.state.gov.
11. MINIMUM AGE.
The minimum age for participating in any of our tours is 15 years of age for passengers accompanied by a parent or legal guardian and 19 years of age for passengers traveling alone. This age limit is strictly enforced and no exception will be made.
12. HEALTH AND FITNESS.
A minimum level of fitness is required to be able to participate on our tours. By booking a tour you represent and warrant that you are at least able to:
- Be able to walk 2-3 hours on uneven surfaces without the use of any walking aid;
- Walk up multiple flights of stairs and short, steep hills;
- Stand for 20 minutes without needing to sit down, often in hot/humid climates;
- Carry your own luggage; and
- Get on and off various modes of transport without assistance, including small boats.
At our discretion we, including any Service Provider, can exclude you from a tour or any activity if we determine you would not be able to safely participate in that tour or activity or if your participation may place the safety of other guests at risk. This decision may involve factors other than those specifically listed above.
If you arrive for the tour ill or become ill on tour, the Company and its affiliates can take any steps they determine are necessary to ensure your and our other passengers' safety and well-being. Any associated costs will be at your own expense.
It is acknowledged that medical facilities vary in every part of the world and may differ from those facilities you experience at home.
We exclude all liability for any illness, injury or death sustained by you on tour because of any pre-existing medical condition. You release us from all liability arising out of your medical condition, illness, or injury that you may suffer during the tour or as a result of the tour.
13. TRAVELERS WITH DISABILITIES.
We comply with all applicable laws and regulations regarding treatment and accommodation of passengers with disabilities. This does not mean that all tours will be appropriate for persons with disabilities and depending on the disability and accommodations needed, we may unfortunately be unable to accommodate you on any of our tours.
Passengers requiring any form of assistance, including passengers with physical disabilities, sight or hearing impairments, are required to notify us prior to booking to discuss the accommodations they will need and obtain our agreement to provide them, which cannot be guaranteed and for some disabilities may be impossible to provide on any of our tours. We may also place requirements on your taking a tour with us, for example requiring you to bring another person to provide assistance to you during the trip.
Examples of factors that may prevent us from being able to accommodate your disability include, but are not limited to the need to use wheelchairs, walkers and motorized scooters which may not be taken aboard coaches or fit through or have access to various places during our trip. Another accommodation we unfortunately cannot provide is allowing guests to be accompanied by any type of service animal.
We reserve the right to reject participation or remove any individual from a tour in the event that notification was not provided regarding a disability and/or approval received to travel with a disability and/or when, in our sole judgment, continued participation would significantly hinder the services to be provided to all guests. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will necessarily be borne by the passenger.
14. TRAVEL INSURANCE.
1. While travel insurance is not inclusive in the tour fee, it is mandatory for all our clients traveling on our tours to obtain Comprehensive Travel Insurance to cover you throughout the whole duration of the tour to cover costs associated with illness, injury, death, loss of or damage to baggage and personal items, cancellations, loss of deposit, medical and hospitalization expenses, repatriation and curtailments expenses due to illness, the need to return home unexpectedly, evacuation expenses, and accidental death or disability. This should be taken out at time of booking and even though we may suggest a provider or providers it is your sole responsibility to determine whether the travel insurance being purchased will provide adequate coverage for these and other events.
It is your responsibility to obtain Comprehensive Travel Insurance and your right to obtain such insurance from a carrier of your choosing; however, please note that some travel insurance policies, e.g. those offered by credit card companies, may not provide adequate coverage for your needs or the type of tour you are on.
15. FORCE MAJEURE EVENTS.
In the event of a Force Majeure Event, we or the Service Provider will undertake to make other arrangements to continue the tour in a manner that can be best arranged or in the Company’s or Service Provider’s sole discretion the Itinerary may be changed or called as we consider necessary without incurring any liability to you. You acknowledge that a Force Majeure Event may result in a cancellation of any proposed or planned tours or continuation of the proposed tour. If travel is not possible due to flooding, arrangements will be attempted to be made to continue the tour as best as can be arranged, by other means such as bus or rail. It is also acknowledged by you that the tour may not be able to be provided as advertised and we will use our best endeavors to make alternative arrangements regarding Itinerary, travel and accommodation.
16. RISK AND LIABILITY.
While your safety is of paramount concern to us, it cannot be guaranteed. By making a booking you acknowledge and agree to unconditionally indemnify, defend and hold harmless the Company and its affiliates, owners, officers, employees and all other persons or entities acting in any capacity related to the tour on your behalf and on behalf of your spouse, your children, your parents, your heirs, your assigns, your personal representative and your estate based on the following facts and conditions.
The above includes your indemnifying, defending and holding harmless us against all causes of actions, proceedings, claims, demands, expenses or costs, including reasonable attorney fees, as a result of, in anyway connected to or arising directly or indirectly out of on tour or any act or omission by you in relation to the tour and no refund will be provided of any unused portion of the tour. The causes of action this includes, but is not limited to, are any tort, injury, damage, loss, cost, delay, inconvenience caused directly or indirectly as a result of your participation in the tour and knowledge of its inherent risks. It is agreed that the allocation of risk and liability in this section are supplemented, but only to the extent not covered in this section, with the other T&Cs in this Agreement.
In addition, you acknowledge, agree, represent and warrant, as the context may suggest or require:
a. There are general risks involved with traveling that are beyond our control.
b. It is your responsibility to exercise care and diligence while on your tour.
c. You willingly agree to participate in the tour in spite of the potential risks and danger, whether known or unknown, and you assume full responsibility for any injury, loss or damage suffered by you or caused by you, whether caused in whole or in part by the negligence, gross negligence, or recklessness of the owners, directors, agents, officers, employees, contractors or sub-contractors of the Company and its affiliates.
d. You accept any and all losses, costs or damages you may incur as a result of these general risks, which include contact with native fauna, local residents, unforeseen events and travel in remote locations.
e. Each Service Provider is responsible for the part of the tour it conducts. Service Providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance or service of any Service Provider. Without limitation, you release us from all liability and any claim you may have in relation to the Service Provider, regardless of how the act or omission was caused. Any such claim should be addressed directly with the Service Provider involved with your claim. This release, includes but is not limited to damages resulting from personal injury, loss of property, property damages, any other loss including costs and expenses related to your participation in the activity.
f. You have adequate insurance to cover any injury or damage you may cause or suffer while participating in the tour, or else you agree to bear the costs of such injury or damage to yourself. You further certify that you meet the health criteria described in the section of this Agreement entitled “HEALTH AND FITNESS” labeled and you willing to assume the risk of any medical or physical conditions you may have whether listed as minimum level of fitness or specifically listed in that section.
BY BOOKING A TOUR AND PARTICIPATING IN THE TOUR, YOU MAY BE FOUND TO BY A COURT OR OTHER TRIBUNAL TO HAVE WAIVED YOUR RIGHT TO MAINTAIN A LAWSUIT ON THE BASIS OF ANY CLAIM WHICH IS RELEASED IN THIS SECTION OR OTHERWISE IN THIS AGREEMENT.
17. CONSUMER CLAIMS.
1. While we endeavor to have all your arrangements run smoothly, occasionally problems can occur while you are away, in which case it is essential and most practical to try to resolve it locally with the Service Provider. If you are unhappy with your hotel room please inform the duty manager so the situation may be rectified on the spot.
If you have an unresolved complaint it should be put to us in writing detailing the efforts that were made with the local operator to resolve the issue. Please send this with supporting documentation within 30 days of the date of the service. No claim made after this period will be considered.
If you fail to take these steps, a claim to compensation, if any, may be reduced or denied.
18. MISCELLANEOUS PROVISIONS.
a. Governing Law. This Agreement shall be deemed to have been entered into and shall be construed and enforced in accordance with the laws of the State of Missouri, as applied to contracts made and to be performed entirely within Missouri, without giving effect to the Missouri’s conflict of law statute.
b. Mandatory Binding Arbitration. I agree that any dispute concerning, relating or referring to this Agreement, advertising materials related to my tour, other literature concerning my tour, interactions with the Company concerning the tour or the tour itself, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. §§1 et. Seq., pursuant to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. Such proceedings will be governed by substantive (but not procedural) Missouri law and will take place in St. Louis, Missouri. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this Agreement, including but not limited to any claim that all or any part of this Agreement is void or voidable. Neither a party nor an arbitrator may disclose the existence, content or results of any arbitration proceeding. A non–prevailing Party shall reimburse a prevailing Party’s legal and arbitration fees and expenses. Nothing contained herein shall prevent a party from seeking injunctive relief in a court of competent jurisdiction to restrain any breach or threatened breach of this Agreement. BY AGREEING TO THESE TERMS AND CONDITIONS, YOU (AND WE) ARE WAIVING OUR RIGHT TO A TRIAL BY JURY.
c. Publicity Materials. We make no representation or warranty about the accuracy of the tour information contained in our publicity materials and exclude all liabilities for any errors or omissions in those materials. It is the passenger’s responsibility to check material prior to booking.
d. Attorney Fees and Costs. In any action to enforce the Agreement, the prevailing Party will be entitled to costs and attorney’s fees.
e. Severability. In the event that any of the T&Cs are held by a court or other tribunal of competent jurisdiction (including during arbitration) to be illegal or unenforceable, those provisions shall be limited or eliminated to the minimum extent necessary so that these T&Cs shall otherwise remain in full force and effect.
f. Entire Agreement, Modification and Updates to T&Cs. The T&Cs in the Agreement constitute the entire agreement between you and the Company pertaining to the subject matter hereof. In our sole discretion, we may modify and change the T&C’s by posting a revised version of this Agreement on our Website or by notifying you in writing. Upon your written request we will provide you with a hard copy version of the Agreement. You will be bound by the T&Cs in place on the day you receive confirmation of your booking and pay the required deposit.
g. Electronic Contracting and Notices. Your affirmative act of using this Website or purchasing Services constitutes your electronic signature to this Agreement, and your consent to enter into agreements with us electronically.
h. Waiver and Construction. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of future enforcement of that or any other provision. Any laws or regulations that provide that the language of a contract will be construed against the drafter will not apply to these T&C.
Additionally, in this Agreement, unless the context otherwise requires:
i. headings and notes in brackets are for convenience only and do not alter the interpretation of this Agreement;
ii. words importing the singular include the plural and vice versa;
iii. words importing a gender include all genders;
iv. a reference to a paragraph, clause, appendix or schedule is a reference to a paragraph, clause, appendix or schedule of this Agreement;
v. references to any document or agreement include references to such document or agreement as amended, novated, supplemented, varied or replaced from time to time;
vi. a reference to a party to this Agreement includes that party’s legal successors (including executors and administrators) and permitted assigns; and
vii. words such as “include” or “including” shall not be limiting, but interpreted as “include, without limitation,” and “including, without limitation” respectively.
i. Authority. You represent and warrant that in making the booking, whether on your own behalf or on behalf of any other person or entity, you have full authority to enter this Agreement and bind the passenger to the T&Cs of this Agreement.
j. Survival. Any term which is, by its nature, intended to survive termination of the Agreement survives termination.
In addition to the terms defined elsewhere in the Agreement, the following terms shall be construed to have the meanings set forth or referenced below. The definitions contained in this appendix or elsewhere in the Agreement shall apply equally to both the singular and plural forms of the terms defined.
“Agreement” means this agreement.
“Company, our, we or us” means Small Group Touring Company, a Missouri limited liability company and as the context may require or permit its respective divisions, parent corporation(s), subsidiaries and affiliates of Small Group Touring Company and their respective divisions, parent corporation(s) and their subsidiaries, shareholders and all of the past, present, or future officers, directors, employees, attorneys, and agents, of each and all of them.
“Comprehensive Travel Insurance” means insurance that provides coverage for you throughout the whole duration of the tour to cover costs associated with illness, injury, death, loss of or damage to baggage and personal items, cancellations, loss of deposit, medical and hospitalization expenses, repatriation and curtailments expenses due to illness, the need to return home unexpectedly, evacuation expenses, and accidental death or disability.
“Force Majeure Event” means events beyond the Company’s control including, but not limited to, war, civil disobedience, riots, terrorism, insurrection, accidents, explosions, sickness, floods, fires, severe weather or any other weather conditions impacting our ability to travel, loss of power, epidemics or pandemics, other Acts of God, industry disputes, slow-downs or other strike or labor activities, acts of government, semi government or other authorities, inability to obtain necessary license or consent or delay caused by subcontractors, supplies or other third parties (including telecommunications carrier), material shortages or other similar disturbance that are beyond the Company’s control, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
“Itinerary” means the itinerary for your tour issued by us, subject to amendments made by us from time to time in accordance with this Agreement.
“Party” means you or the Company.
“Parties” means you and the Company.
“Service Providers” means third party providers over whom we have no control such as airlines, ground operators (including, but not limited to, coaches, shipping, rail and cars for hire), restaurants and hoteliers.
“Services” means everything we offer on the Website.
“Share Basis” means an accommodation shared with other people.
“T&Cs” means terms and conditions in this Agreement.
“Website” means www.smallgrouptouringco.com.
“You, your, guest or passenger” means the person who makes the booking or attends the tour.